An ITE Online Interactive Workshop powered by Shelley Row, PE, CSP
Live Webinar Description:
Powerful questions get beyond a surface understanding of the people and the project. Skillful questions uncover the “why” behind a project and its importance to the client, citizen or decision-maker. Active listening makes your stakeholder feel heard and validated and can calm a tense situation. Through active listening, discover technical aspects of the project and the non-technical aspects that are tied to feelings that motivate behaviors.
Learning Objectives:
- Learn to use powerful questions that get under the surface of the key project players; and
- Develop effective listening skills that calm agitated citizens, clients or politicians so that they have the brain power to hear your key points.
Individual Sessions Fees:
ITE Members: $120.00
Non-members: $170.00
Policies:
The live web events will be recorded and accessible to all attendees for the duration of the workshop and up until 60 days after the last live web event of the workshop ends.
The recordings from this workshop will not be purchasable as an on-demand offering at a later date.
The session is non-refundable within 7 days of the live event. Registration closes one hour prior to the first live event or if maximum capacity is reached.